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— CH. 1 · INTRODUCTION —

Unilever

~8 min read · Ch. 1 of 8
8 sections
  • Unilever, the British multinational headquartered in London, sells its products in over 190 countries and holds the distinction of being the largest producer of soap in the world. That reach is staggering to contemplate. A tube of toothpaste in a Mumbai bathroom, a bottle of Dove shampoo in a Chicago shower, a tub of Knorr stock cubes in a Lagos kitchen - all trace back to a single corporate parent born from a merger in 1930. The questions worth asking are how a company built on margarine and soap grew to touch so many corners of daily life, what controversies have followed that expansion, and what it means for the world's shelves when one company decides to change course.

  • Margarine Unie, a Dutch producer of margarine, and Lever Brothers, a British soap maker, formally merged in 1930. The name Unilever was itself a blend of the two companies' names, a tidy signal of what the new entity was trying to accomplish. Within that same decade, the company moved into Africa and Latin America, launching new ventures and acquiring the United Africa Company, which had been created from the merger of the African & Eastern Trade Corporation and the Royal Niger Company. That older company had overseen British trade interests in present-day Nigeria during the colonial era, and absorbing it planted Unilever deep in territory where its ambitions would grow for generations. When the Nazi occupation of Europe during the Second World War made reinvestment on the continent impossible, Unilever pivoted to acquisitions in the United Kingdom and the United States instead, picking up T. J. Lipton in 1943, a majority stake in Frosted Foods (owner of the Birds Eye brand in the United Kingdom) that same year, and Pepsodent in 1944.

  • By the mid-1960s, laundry soap and edible fats still contributed around half of Unilever's corporate profits. That concentration made the company vulnerable. A stagnant market for yellow fats, covering butter and margarine and similar products, and rising competition in detergents from Procter & Gamble forced Unilever's hand. The company began diversifying deliberately. It acquired Brooke Bond, maker of PG Tips tea, in 1984 for £390 million, its first successful hostile takeover. In 1978, it had already paid $487 million for National Starch, a transaction that was at that point the largest ever foreign acquisition of a US company. By the end of the 1970s, the company had built a 30 percent share of the Western European ice cream market through acquisitions alone. In 1993, adding Breyers from Kraft made Unilever the largest ice cream manufacturer in the United States. The shape of the company was shifting from a maker of household staples into something far more sprawling, spanning soaps, teas, frozen foods, ice cream, and personal care products all at once.

  • Ben & Jerry's joined Unilever in 2000 as part of a £1.63 billion acquisition that also brought in SlimFast and the boutique mustard retailer Maille. The ice cream brand came with an independent board of directors and a tradition of political outspokenness, and those two facts eventually produced a visible rupture. In July 2021, Ben & Jerry's announced plans to end sales in Occupied Palestinian Territory. Board chair Anuradha Mittal confirmed the board had resolved to end sales there as early as July 2020, but the CEO appointed by Unilever in 2018 had never carried out the resolution. Florida governor Ron DeSantis placed Unilever on a list of companies that boycott Israel in August 2021. Arizona committed to divest from Unilever entirely by the 21st of September 2021. New Jersey gave Unilever 90 days' notice of divestment action the same month, and New York and Illinois took similar steps. Unilever resolved the standoff in June 2022 by selling its Ben & Jerry's division in Israel to American Quality Products, the existing licensee. Ben & Jerry's responded that same day on social media, stating it continued to believe the sale was inconsistent with its values. In 2024, Ben & Jerry's started legal action against Unilever, and in October 2025 co-founder Ben Cohen claimed Unilever had blocked the company from releasing a watermelon flavour in support of Palestine. Ben & Jerry's was eventually divested as part of Unilever's ice cream spin-off in late 2025.

  • In 2001, a mercury thermometer factory operated by Unilever's Indian subsidiary in the South Indian hilltown of Kodaikanal was shut down by state regulators after the company was caught dumping toxic mercury waste in a densely populated area. By the company's own admission, more than 2 tonnes of mercury were discharged into Kodaikanal's environment. A 2011 Government of India study found that many workers suffered illnesses caused by workplace exposure to mercury. Unilever reached an out-of-court settlement in March 2016 with 591 former workers who had sued over knowing exposure to the toxic element; the settlement amount was not disclosed. In April 2011, the European Commission fined Unilever €104 million for participating in a price-fixing cartel for washing powder alongside Procter & Gamble and Henkel. In 2019, security forces hired by Unilever attacked workers peacefully picketing at a facility in Durban, South Africa, shooting them with rubber bullets and paintballs and pepper-spraying them while they tried to reach their cars; four workers were seriously injured. Unilever was also cited in 2019 as one of the top ten global plastic polluters, producing 6.4 billion unrecyclable plastic sachets per year. A Reuters investigation in June 2022 revealed the company had lobbied governments in India and the Philippines to stop legislation that would have banned single-use sachets, even after pledging in 2020 to phase them out.

  • Paul Polman served as CEO for ten years starting in 2009, and it was under his leadership that Unilever began pulling away from slow-growing food brands and tilting toward health and beauty. The shift accelerated through the 2010s with acquisitions including Dollar Shave Club for a reported $1 billion in 2016 and Carver Korea, a skincare brand, for $2.7 billion in 2017. Moving out the other direction, Unilever sold its margarine and spreads division to investment firm KKR for €6.8 billion in December 2017, a transaction that completed in July 2018 and produced a new company called Upfield, home to Flora, I Can't Believe It's Not Butter, and Country Crock. In November 2021, Unilever agreed to sell most of its tea operations, organised under the Ekaterra division, to CVC Capital Partners for €4.5 billion, completing the deal in summer 2022. The ice cream unit, including Magnum and Ben & Jerry's, was spun off as a standalone business called The Magnum Ice Cream Company and completed its demerger in November 2025. In March 2026, Unilever agreed to combine its remaining food business with spice maker McCormick & Company in a deal valuing the combined entity at more than $65 billion, with Unilever shareholders expected to hold approximately 65 percent of the new company and Unilever receiving a one-time cash payment of $15.7 billion.

  • Dove was first launched in the United States in 1957, and for decades it was simply a soap brand. In September 2004, Dove launched its Real Beauty campaign, focusing on women of all shapes and skin colours. By 2007 it had expanded to include women of all ages, running primarily as television advertising that gained additional reach online. The campaign drew admiration for presenting a broader image of beauty than typical advertising, but it also drew criticism. Some members of the public felt that Dove's ads implied cellulite was unsightly and that women's ageing was something to be ashamed of, finding a contradiction between the campaign's stated message and its actual images. Running in parallel, the company's Axe brand, sold as Lynx in the United Kingdom, Ireland, Australia, and New Zealand, was marketing to young men between the ages of 16 and 24 with advertising that a company description called a tongue-in-cheek take on the mating game. Lynx advertising regularly drew bans in multiple countries. In 2012, the Clean Balls advertisement was banned. In 2011, a shower gel campaign was banned in the United Kingdom. Unilever publicly acknowledged that using images it knew would draw complaints generated free publicity, a strategy it described as deliberately seeking controversy for brand recognition.

  • After the Russian invasion of Ukraine in February 2022, Unilever suspended all imports and exports to Russia while its Russian operations continued trading. Between 2021 and 2022, profits from the Russian wing doubled to 9.2 billion rubles, equivalent to approximately €108 million, and the business paid 3.2 billion rubles in taxes during the same period. CEO Alan Jope said the company believed staying was the best option to prevent the business from falling into Russian hands and to protect its employees. In July 2023, Ukraine's National Agency on Corruption Prevention placed Unilever on a list of war sponsors. Hein Schumacher, who became CEO in July 2023, told reporters that operating in a constrained manner was the least bad option. On the 10th of October 2024, Schumacher announced Unilever had completed the sale of its entire Russian business, including four factories, to the Arnest Group, a Russian manufacturer of perfume, cosmetics, and household products. In June 2025, Unilever announced the acquisition of Dr. Squatch, an American personal care brand, for $1.5 billion, subject to regulatory and shareholder approval. The current Unilever corporate logo, introduced in 2004 and designed by Wolff Olins and Miles Newlyn, arranges 25 distinct icons inside the letter U, each representing a sub-brand or a corporate value, built around the idea of adding vitality to life.

Common questions

When was Unilever founded and how did it form?

Unilever was founded in 1930 through the merger of Dutch margarine producer Margarine Unie and British soapmaker Lever Brothers. The name Unilever is a blend of both companies' names.

What are Unilever's biggest brands?

Unilever's largest brands include Dove, Axe/Lynx, Lifebuoy, Lux, Persil/Omo, Rexona/Sure, Sunlight, and Sunsilk. Thirteen brands in total account for over half of the company's sales.

What is the Ben & Jerry's controversy with Unilever about?

In July 2021, Ben & Jerry's announced plans to end sales in Occupied Palestinian Territory, a decision that clashed with Unilever's interests and triggered divestment actions by several US states. Unilever resolved the dispute in June 2022 by selling the Ben & Jerry's Israel division to American Quality Products, the existing licensee. Ben & Jerry's started legal action against Unilever in 2024, and the brand was ultimately divested as part of Unilever's ice cream spin-off in late 2025.

What happened at Unilever's mercury factory in Kodaikanal, India?

A mercury thermometer factory operated by Unilever's Indian subsidiary in Kodaikanal was shut down in 2001 after the company was caught dumping toxic mercury waste in a densely populated area. By the company's own admission, more than 2 tonnes of mercury were discharged into Kodaikanal's environment. In March 2016, Unilever reached an out-of-court settlement with 591 former workers who sued over workplace mercury exposure.

How much was Unilever fined for price-fixing in Europe?

The European Commission fined Unilever €104 million in April 2011 for participating in a price-fixing cartel for washing powder in Europe, alongside Procter & Gamble and Henkel.

What major businesses has Unilever sold or spun off in recent years?

Unilever sold its margarine and spreads division to KKR for €6.8 billion in 2017, completing the deal in 2018 to form Upfield. In 2021, it agreed to sell most of its tea business to CVC Capital Partners for €4.5 billion. Its ice cream unit, including Magnum and Ben & Jerry's, was spun off as The Magnum Ice Cream Company in November 2025. In March 2026, Unilever agreed to combine its remaining food business with McCormick & Company in a deal valuing the combined entity at more than $65 billion.

All sources

213 references cited across the entry

  1. 2webCareersUnilever
  2. 3bookLongman Pronunciation DictionaryPearson Longman — 2008
  3. 4videoSustainability at Unilever - The Value ChainUnilever — 31 August 2011
  4. 17webUnileverA Case StudyGeoffrey Jones — Harvard Business School — 9 December 2002
  5. 18bookFMCG: The Power of Fast-Moving Consumer GoodsGreg Thain et al. — First Edition Design Pub. — 2014
  6. 19bookStrategic Transformation: Changing While WinningManuel Hensmans et al. — Palgrave Macmillan — 2013
  7. 21newsUnilever Agrees to Buy Helene CurtisGlenn Collins — 15 February 1996
  8. 23bookRenewing Unilever: Transformation and TraditionGeoffrey Jones — Oxford University Press — 2005
  9. 28newsUnilever to Buy Ben & Jerry'sMartha M. Hamilton — 13 April 2000
  10. 29newsUnilever buys Slim-Fast12 April 2000
  11. 30newsUnilever Wins Battle to Buy Bestfoods; U.S. Firm's Board Backs $20.3 Billion BidNikhil Deogun and Ernest BeckStaff Reporters of The Wall Street Journal — 7 June 2000
  12. 31newsUnilever sells Oxo to seal £13bn dealAndrew Osborn — 29 September 2000
  13. 32newsEU Clears Unilever's Purchase Of Bestfoods, With ConditionsA. WSJ com News Roundup — 28 September 2000
  14. 34newsUnilever creates Lever Faberge in UK consolidationJoanna Witt — 11 January 2001
  15. 37newsDalda grabs Tullo in edible oil businessDilawar Hussain — 5 January 2008
  16. 41newsUnilever Name change1 December 2004
  17. 43newsUnilever cuts down water usage8 October 2015
  18. 44newsUnilever to sell environmentally sustainable teaMarcy Nicholson — 25 May 2007
  19. 46webUnilever completes acquisition of Sara Lee's body care businesscosmeticsdesign-europe.com — 7 December 2010
  20. 49newsUnilever Makes a $3.7 Billion Deal to Buy Alberto CulverChris V. Nicholson — 27 September 2010
  21. 52newsUnilever Invests in China Water-Purification CompanyLaurie Burkitt in Beijing and Peter Evans in London — 10 March 2014
  22. 55newsUnilever to buy REN skincare brandScheherazade Daneshkhu — 2 March 2015
  23. 57newsUnilever buys premium Italian ice cream maker GROMFrancesca Landini — 1 October 2015
  24. 58newsUnilever Spreads Division's CEO QuitsSaabira Chaudhuri — 19 January 2016
  25. 62webCompliance Warning Re: Magnuson-Moss Warranty ActKerry O'Brien — Federal Trade Commission
  26. 63newsUnilever Buys 'Green' Products Maker Seventh GenerationSharon Terlep et al. — 19 September 2016
  27. 64newsUnilever Buys Living Proof, Jennifer Aniston OutEllen Thomas — 16 December 2016
  28. 65newsKraft Makes $143 Billion Merger Bid for UnileverAnne Steele Chaudhuri saabira — 17 February 2017
  29. 66newsThat Ketchup That Isn't Heinz Is Worth $140 MillionSierra Tishgart — Grubstreet — 21 April 2017
  30. 67webKraft Heinz Abandons Unilever BidMorning Star — 21 February 2017
  31. 68newsUnilever Buys Sir Kensington's, Maker of Fancy KetchupStephanie Strom — 20 April 2017
  32. 70newsUnilever Adds Hourglass to PortfolioAllison Collins — 19 June 2017
  33. 79webTerms of Service ViolationThomas Buckley — Bloomberg L.P. — 15 December 2017
  34. 80newsUnilever sells household name spreads to KKR for £6bnJill Treanor — 15 December 2017
  35. 81webJuly 2018 – Upfield3 July 2018
  36. 95newsUnilever pays $1.5bn for men's grooming brand Dr SquatchMadeleine Speed et al. — 27 June 2025
  37. 96webUnilever to Combine Foods Business With McCormickLauren Thomas, Ben Dummett and Amira McKee — 2026-03-30
  38. 100newsBen & Jerry's owner picks Netherlands for HQ in snub to LondonAlanna Petroff et al. — 15 March 2018
  39. 101newsUnilever details plans for December listing of new Dutch entityMartinne Geller — 11 September 2018
  40. 106newsApple named best private sector employer in the UKChloe Taylor — CNBC — 22 October 2018
  41. 116newsUnilever boss Paul Polman steps down after 10 yearsAlys Key — 29 November 2018
  42. 118webAlan Jope
  43. 127webLogosMiles Newlyn
  44. 128newsUnilever icons explainedDavid Airey — Logodesignlove.com — 1 December 2011
  45. 129webUnilever case studyWolff Olins
  46. 133newsLynx marketing campaignClaire Cozens
  47. 136webASA Ruling on Unilever UK LtdAdvertising Standards Authority — 23 November 2011
  48. 139newsFacebook and Twitter stocks dive as Unilever halts advertisingBrian Fung — CNN — 26 June 2020
  49. 142newsUnilever: Nestle executive to take CEO jobToby Sterling — 4 September 2008
  50. 154webIs Unilever still failing to respect its workers rights?Clare Carlile — 11 September 2020
  51. 155bookDevelopment and the Private Sector: Consuming InterestsDeborah Eade et al. — Kumarian Press — 2006
  52. 156webFinal Report of the GOI CommitteeGovernment of India — 9 November 2011
  53. 174webUnilever's Plastic PlaybookJoe Brock et al. — 22 June 2022
  54. 180newsContamination feared in Israeli cornflakesArutz Sheva — 28 July 2016
  55. 200tweetWe are aware of the Unilever announcementBen & Jerry's — 30 June 2022
  56. 206newsUnilever refuses to stop selling products in Russia despite championing 'social purpose'Daniel Woolfson et al. — The Daily Telegraph — 9 February 2023
  57. 207webAction with UkraineAction With Ukraine