Embassy Suites by Hilton
Hervey Feldman and Mike Rose launched the Embassy Suites hotel chain in 1983. The first property opened its doors in Overland Park, Kansas during 1984. By 1986, the company built two hotels in Fort Lauderdale, Florida. One of these locations cost $28 million to construct while the other required $38 million. Feldman served as president and CEO until 1990 before becoming executive chairman through 1992. Just six years after founding, the brand earned a spot on Fortune's Best Companies for Customer Service list in 1989.
The parent company became The Promus Companies Incorporated in 1990. Embassy Suites opened its first international property in Toronto during 1992. A major shift occurred in 1999 when Hilton Hotels Corp merged with Promus Hotel Corp. This merger brought Embassy Suites into the Hilton Family that same year. The Center for Hospitality Research at Cornell awarded them Best Practice Corporate Champions in Quality in 1999. J.D. Power and Associates also granted Highest Guest Satisfaction among All-Suite Hotel Chains awards that year.
All guest rooms feature a separate living area alongside a sleeping area. Most properties utilize an atrium-style layout complete with glass elevators. Some locations lack this specific architectural feature entirely. Guests receive drinks and light snacks during the evening reception service. The complimentary breakfast includes made-to-order omelets plus other hot and cold options. These amenities define the all-suite experience across the chain today.
Commercials from the 1980s featured Garfield with the slogan You don't have to be a fat cat to enjoy the suite life. Early 2000s ads introduced a boy named Austin describing family vacations. March 2011 marked the start of new 30-second commercials directed by Roman Coppola. These spots highlighted True Two Room Suites, Cooked-to-Order Breakfast, and the Manager's Reception. The catchphrase asked What's better than getting more of more and less of less? This shift moved away from cartoon mascots toward human characters.
Embassy Suites celebrated its 25th anniversary in 2009 with the opening of Minneapolis , Brooklyn Center. That same year won Highest Guest Satisfaction among Upscale Hotel Brands for a record-setting seventh time. The brand opened Embassy Suites Santo Domingo in 2014 as its first hotel in the Dominican Republic. Rebranding to Embassy Suites by Hilton occurred the following year. Current operations include 257 locations across five countries and territories totaling 59,712 rooms.
Continue Browsing
Common questions
Who founded Embassy Suites by Hilton and when did they launch the chain?
Hervey Feldman and Mike Rose launched the Embassy Suites hotel chain in 1983. The first property opened its doors in Overland Park, Kansas during 1984.
When did Embassy Suites by Hilton become part of the Hilton Family?
A major shift occurred in 1999 when Hilton Hotels Corp merged with Promus Hotel Corp. This merger brought Embassy Suites into the Hilton Family that same year.
What specific amenities define the all-suite experience at Embassy Suites by Hilton today?
All guest rooms feature a separate living area alongside a sleeping area. Guests receive drinks and light snacks during the evening reception service plus complimentary breakfast including made-to-order omelets.
How many locations does Embassy Suites by Hilton operate across five countries and territories?
Current operations include 257 locations across five countries and territories totaling 59,712 rooms.
Which city hosted the first international property for Embassy Suites by Hilton?
Embassy Suites opened its first international property in Toronto during 1992. The brand later opened Embassy Suites Santo Domingo in 2014 as its first hotel in the Dominican Republic.