Common questions about PlayStation Store

Short answers, pulled from the story.

When did the PlayStation Store launch?

The PlayStation Store launched on the 11th of November 2006. This launch transformed the industry by shifting from physical media to digital distribution for PlayStation 3 consoles.

What major redesign did the PlayStation Store undergo in 2012?

A major redesign announced in September 2012 replaced text-heavy categories with high-resolution artwork and smooth animations. The new interface launched in Europe on the 22nd of October 2012 and in North America on the 2nd of November 2012.

Why did Sony reverse the decision to close the PlayStation 3 and PlayStation Vita stores?

Sony reversed the decision to close the PlayStation 3 and PlayStation Vita stores on the 19th of April 2021 following widespread criticism regarding game preservation and anti-consumer practices. The initial plan to close the storefronts in July and August 2021 drew negative feedback from small developers and the public.

In which countries is the PlayStation Store available?

The PlayStation Store is available in 69 countries and territories including China, Japan, the United States, and the United Kingdom. Operations were suspended in China in May 2020 and in Russia on the 9th of March 2022 due to geopolitical events.

How does the PlayStation Store wallet system work?

A master account is required to access the PlayStation Store and each account is associated with an online virtual wallet to which funds can be added. Users can add funds through credit or debit cards and by purchasing PlayStation Network Cards or Tickets in set denominations from retailers.

What legal challenges has the PlayStation Store faced regarding third-party vendors?

Sony removed the feature allowing third-party vendors to sell video game redemption codes in April 2019, which led to class-action lawsuits filed in May 2021. These lawsuits alleged that Sony's monopoly on PlayStation Store violated antitrust laws and resulted in overcharging consumers by billions of dollars.